/ Security Lock

The Security Lock is an additional security service that provides special protection from unauthorised and/or inadvertent changes to the domain. If the security lock is activated, every change made to the domain has to be additionally authorized by the domain holder directly at nic.at. This means that every change, even initiated through your registrar, needs to be confirmed by calling nic.at and submitting a password . The Security Lock service is available at 250 Euro (net) per year and domain.


Security Lock advantages

Basically all changes regarding a .at domain need to be prompted by the domain holder. However, mistakes happen!  And: Deliberate misuse happens, too. With a Security Lock you can protect your domains from unauthorised changes, cancellations or transfers. The risk of your domain being in the wrong hands or being unavailable for a period of time will be minimised. We recommend the Security Lock for businesses, that depend 100 % from their online presence.  Equally, issues with the domain could oppose a threat to certain companies in terms of loss of reputation or an uncertainty among customers. Secure your domain with the Security Lock!

Activating the Security Lock service

The Security Lock has to be requested in written with a form where the domain holder transmits a self-chosen password and proof of identity. nic.at will activate the Security Lock immediately and issue an invoice for the service fee. The contractual relationship established remains active until cancellation. If needed, the password can be changed with the respective form.

Authorizing a transaction for a Security Lock domain

In case a transaction is initialised for your Security Lock domain, nic.at will inform you of the transaction request via e-mail. The transaction will not be executed until you call +43 662 46 69 -840 and name the password defined upon your request for the Security Lock service. This authorisation process can only be executed during our regular office hours.

Deactivating the Security Lock

The Security Lock will be deactivated automatically by termination of the domain or the change of the domain holder. The Security Lock can also actively be cancelled – this has no consequences on the general functionality of your domain. In case you fail to pay the service fee your Security Lock will also be deactivated.

The registrar’s role concerning the Security Lock

The Security Lock is a service operated by the .at registry – this service can be implemented for your domain regardless of your provider or registrar. In case you wish to be billed together with your domain by your registrar please let us know via this form. Your registrar needs to confirm the transfer of the costs. 

Forms for Security Lock

Application Security-Lock
Invoice Recipient Security-Lock
Change of Security-Lock password
Cancellation Security-Lock
Rescission

Helpful FAQs for Security-Lock  Open all


The Security Lock is an additional security service that provides added protection for your .at domain. If the security lock is activated, every change made to the domain has to be additionally authorized by the domain holder directly at nic.at. This means that while third parties, such as your Internet service provider, may be authorized to delegate changes, such changes are only made following your telephone confirmation with the password chosen during application. 

The Security Lock service costs EUR 250 (excl. VAT) per year and domain. If the annual fee is not paid on time, the Security Lock will be deactivated automatically. 

The service shall be billed annually to the invoice recipient indicated at application. If someone other than the domain holder is the invoice recipient, the invoice recipient indicated must confirm in writing that he will assume payment. Just like for the domain fee, the domain holder is ultimately responsible for ensuring that the Security Lock is paid.

We recommend the Security Lock to domain holders in particular whose business is based on unlimited availability on the web. Equally, we recommend it to companies to whom domain problems could pose a threat in terms of loss of reputation or uncertainty among customers. Security Lock makes your domain even safer.

Setting up the Security Lock service requires the domain holder to submit a written order in which he transmits a password and additional proof of identity documents to us. The Security Lock is activated and invoiced immediately and shall remain active indefinitely. If needed, the password can be changed using the respective form.

Security Lock forms:

Please note that the Security Lock service is operated by nic.at and can be implemented for your domain regardless of your Internet service provider. If you wish to have the service billed to you together with your domain fees by your Internet service provider, please let us know in the order form. Your Internet service provider must, however, agree with the transfer of the invoice and confirm such agreement.

Find out more about this in the contractual provisions for the Security Lock service.

Changes to a domain with Security Lock are made just like they are to a domain without Security Lock: Depending on whether your domain is administrated by an Internet service provider or directly at nic.at, you can request the change as usual. The only difference is that the transaction cannot be carried out immediately, as your telephone confirmation is required first.

The Security Lock will be deactivated automatically by cancellation of the domain or change of domain holder. Of course it is also possible to cancel just the Security Lock – this has no repercussions for the functionality of your domain. If you fail to pay the annual fee on time, the Security Lock will also be deactivated automatically.

Security Lock forms:

Find out more about this in the contractual provisions for the Security Lock service.

The domain holder can change his Security Lock password at any time using the "Change the Security Lock Password" form. As soon as the nic.at form is received, the new password is provided and is valid immediately. Keep your password safe – most appropriately in an encrypted password manager – and change it immediately if you have doubts about whether it may have fallen into the wrong hands.

Security Lock forms: