/ Security Lock

The Security-Lock provides additional protection for your .at-domain. If the service is activated, the domain owner or authorized person must authorize any changes to the domain by mail. This means that, for example, your registrar or provider can initiate changes, but they will only be carried out after another authorization by mail. Please note that your Security-Lock Service must be cancelled before you change your provider / registrar. The service costs 250,00 Euro (net) per year and domain.


Security Lock advantages

Basically all changes regarding a .at domain need to be prompted by the domain holder. However, mistakes happen!  And: Deliberate misuse happens, too. With a Security Lock you can protect your domains from unauthorised changes, cancellations or transfers. The risk of your domain being in the wrong hands or being unavailable for a period of time will be minimised.

We recommend the Security Lock for businesses, that depend 100 % from their online presence.  Equally, issues with the domain could oppose a threat to certain companies in terms of loss of reputation or an uncertainty among customers. Secure your domain with the Security Lock!

Authorizing a transaction for a Security Lock domain

As soon as nic.at initiates a change in your domain data, you will receive a link via e-mail at the e-mail address you have entered. By clicking on the link,
you will be forwarded directly to the nic.at website where you can view the amendment, and confirm or reject it. Please note that your Security-Lock Service must be cancelled before you change your provider / registrar.

Activating the Security Lock service

To set up the Security Lock service, log into your customer login area and select the desired domain in the account overview, then add Security Lock. Security Lock will be activated and billed immediately, and is valid for an indefinite period of time.

Deactivating the Security Lock

Security Lock expires automatically with the cancellation of the domain in your customer login area, or after a change of domain holder. A cancellation only relates to the Security Lock service - this has no effect on the functionality of your domain. If the annual fee is not paid on time, Security Lock will be deactivated.

The registrar’s role concerning the Security Lock

If your domain is administered through a registrar/provider, you can request Security-Lock with your registrar only. Invoice recipient will be the registrar/provider. If you want to use this service or if you have any further questions please contact your registrar/provider.

 

Download Security-Lock contract details

 

Helpful FAQs for Security-Lock  Open all


Security-Lock is additional protection for your .at-domain. If the service is activated, any amendments to the domain must be explicitly authorised. This means that third parties - such as your provider/registrar - can still request changes, but these will only be implemented following your confirmation after you receive a link by e-mail. Invoices will be sent annually to the invoice recipient, who will be notified at the time of application.

The Security Lock service costs EUR 250 (excl. VAT) per year and domain. If the annual fee is not paid on time, the Security Lock will be deactivated automatically. Invoices will be sent annually to the invoice recipient specified at the time of application. If someone other than the domain holder is the invoice recipient, the invoice recipient indicated must pay the invoice. Just like for the domain fee, the domain holder is ultimately responsible for ensuring that the Security Lock is paid.

We particularly recommend Security-Lock to domain holders whose business activities are based on unlimited accessibility on the web. The same applies to companies for whom problems with the domain could mean a loss of reputation or uncertainty for customers. With Security-Lock you make your domain even more secure. 

To set up the Security-Lock service, you have to log in to your "customer login area" and there you can select the desired domains and add Security-Lock.

Security-Lock will be activated and billable immediately, and is valid for an indefinite time.

Find out more about this in the "contractual provisions for the Security Lock service".

If you wish to amend a Security-Lock domain, send a request to the Security-Lock e-mail address and you will receive a link by e-mail. By clicking on the link, you will be forwarded directly to the nic.at website where you can view, confirm and reject the amendment. If the domain is in the administration of your registrar / provider, contact them to cancel your domain.

The Security Lock will be deactivated automatically by cancellation of the domain or change of domain holder. Of course it is also possible to cancel just the Security Lock, you can do this directly via your "customer login area" this has no repercussions for the functionality of your domain. If you fail to pay the annual fee on time, the Security Lock will also be deactivated automatically.

Log into the nic.at website using your access data at the "customer login area".  Choose the domain for which you want to change the e-mail address for Security-Lock. Now click on "change" in the field of your selected domain and you will be redirected to the page "Change Security-Lock". Here you will see your domain and the current confirmation e-mail address. Then enter the new e-mail address twice and click on submit. You will then receive an e-mail from us at the current confirmation e-mail address which you will need to use to confirm the change of e-mail address. As soon as you send this confirmation, the change of e-mail address for your selected Security-Lock domain will be processed.

If the domain is in the administration of your registrar / provider, contact them to change your Security Lock e-mailaddress.