Service & Support
Security Lock Product Description
The Security Lock is an additional security service that provides special protection from unauthorised and/or inadvertent changes to the domain. If the security lock is activated, every change made to the domain has to be additionally authorized by the domain holder directly at nic.at. This means that every change, even initiated through your registrar, needs to be confirmed by calling nic.at and submitting a password .
The Security Lock service is available at 250 Euro (net) per year and domain.
Security Lock advantages
Basically all changes regarding a .at domain need to be prompted by the domain holder. However, mistakes happen! And: Deliberate misuse happens, too. With a Security Lock you can protect your domains from unauthorised changes, cancellations or transfers. The risk of your domain being in the wrong hands or being unavailable for a period of time will be minimised. We recommend the Security Lock for businesses, that depend 100 % from their online presence. Equally, issues with the domain could oppose a threat to certain companies in terms of loss of reputation or an uncertainty among customers. Secure your domain with the Security Lock!
Activating the Security Lock service
The Security Lock has to be requested in written with a form where the domain holder transmits a self-chosen password and proof of identity. nic.at will activate the Security Lock immediately and issue an invoice for the service fee. The contractual relationship established remains active until cancellation. If needed, the password can be changed with the respective form.
Authorizing a transaction for a Security Lock domain
In case a transaction is initialised for your Security Lock domain, nic.at will inform you of the transaction request via e-mail. The transaction will not be executed until you call +436624669840 and name the password defined upon your request for the Security Lock service. This authorisation process can only be executed during our regular office hours.
Deactivating the Security Lock
The Security Lock will be deactivated automatically by termination of the domain or the change of the domain holder. The Security Lock can also actively be cancelled – this has no consequences on the general functionality of your domain. In case you fail to pay the service fee your Security Lock will also be deactivated.
The registrar’s role concerning the Security Lock
The Security Lock is a service operated by the .at registry – this service can be implemented for your domain regardless of your provider or registrar. In case you wish to be billed together with your domain by your registrar please let us know via this
Forms for Security Lock
- Who is nic.at?
nic.at is the registration and administration office for all domains ending with .at. A .at-domain only becomes operational and available on the internet if it is registered with nic.at.
- What are the duties of nic.at and an ISP?
An ISP offers different internet services, like webspace, domain hosting, e-mail addresses, web-design etc. By entering the domain in his nameservers, he provides the technical requirements for a domain. However, a domain only becomes operational and available on the internet if it is registered with the registry nic.at. Thus, the ISP acts as an intermediary betwenn the domain holder and nic.at.