Service & Support
A) Domain modification by registrar/ISP
If your domain is administrated by a nic.at, please contact him in order to have your domain data changed. Generally, many ISPs offer the service of making ISP transfers or data modifications on behalf of their customers.
B) Make a domain modification yourself
If you wish to change your domain data yourself, please use our.
IMPORTANT! Confirmation from the domain holder
Domain modifications must always be acknowledged by the domain holder personally. An ISP is not considered as an authorised representative! (Except nic.at) Only in case of a domain transfer to a nic.at , the transaction can be confirmed via AuthInfo or token code. Detailed information can be found .
Modification of a NICAT-handle
You can modify the data of a domain’s contact person (admin-c, tech-z, zone-c) at any time by sending a proper.
Please note that NICAT-handles which are also used for a domain holder can NOT be modified. Please make ain this case.
If your domain is directly administrated by a nic.at, please contact him in order to have your NICAT-handle changed.
You can request afor at least 25 domains. This means that you don’t have to fill in many separate applications.
Duration of a data modification
As soon as all necessary elements have been submitted successfully, the data modification will be completed within one to three workdays. Modifications requested by nic.attake effect immediately, as no additional confirmation is required. Our notification system informs you about the status of the requested modification and about possible erroneous applications or missing documents.
- How do I make a data modification?
The relevant data must be sent to nic.at electronically - via online application (usually by the ISP). In addition, most data modifications require afrom the domain holder. As soon as both are available, the modification will be processed. If your ISP is also a nic.at registrar, please contact him in order to change data.
If you want to modify a NICAT-handle, please complete the corresponding online form. Please note that this modification of a handle is only possible if the handle is neither administrated by a registrar nor used as a handle of a domain holder.
- My domain is administered directly at nic.at - how do I get my AuthInfo?
In this case you can request aon the nic.at website which will be sent to the e-mail address in the domain holder's data. This code is valid for 21 days and is bound to a specific ISP/registrar. Once you have received the token code and transmitted it to your new ISP/provider, he can take the domain automatically into his administration. Alternatively, also the new ISP/registrar can request a token code, but it will always be sent to the domain holder.
- How does nic.at process data modifications?
Electronic applications for a data change undergo a technical check first, which ensures that all the information required has been specified and is both legible and plausible. Afterwards, a visual check is performed by our team in to check whether the modification is in compliance with the domain holder's will and whether the written confirmation corresponds with the electronic data. If everything is correct, the modification will be performed. In case of errors the applicant will be informed by e-mail.
- What is a change of the holder and how can it be performed?
A change of the domain holder is the transfer of a domain to another natural or legal person. In case of an organisation, modifications of the legal form or company name are also regarded as a change of the holder. Both the old and the new domain holder must confirm this transfer in writing. The required document can be found. In addition, the data must be submitted to nic.at via (usually by the ISP).
If together with the change of domain holder the domain shall be transferred to a new registrar, the new registrar is the competent authority: With the AuthInfo he can take over the domain (see above: change of registrar) and change the holder's data. The previous domain holder has to hand over the AuthInfo to the new domain holder so that he can forward it to the new registrar.