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Domain cancellation

Process of a domain-cancellation

A domain can be cancelled at any time, but only by the domain holder himself – in writing and personally/by an authorised signatory of the company. Please send the cancellation to your registrar or directly to For a cancellation we need a fax confirmation PDF Link. You can also download a prefilled cancellation form.

Time limits and liabilities

The cancellation period ends one day before the beginning of the new service period, which is indicated on the invoice. Unless the cancellation is submitted in time, has to charge the new service period – even if the cancellation should take place immediately. Open debts will remain active.

Effects of a cancellation

As the cancellation date you can choose “immediately” or “at the end of the current service period”. From this date on the domain is locked (cool-down period) and, thus, no longer technically operative. In the Whois database the domain has a 'Pending Delete' mark. After this technical lock (presumably 8 weeks) the domain will be available for a new registration.The cancellation with only affects your domain but no other internet services provided by your ISP. Therefore, we advise you to contact your ISP as well.



Related FAQ

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Do I also have to cancel the services of my ISP?

Probably yes. This is not necessary if only the domain name is to be cancelled. If you want to cancel further services provided by your ISP/registrar, please contact this company.

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I cancelled the domain in time but received an invoice.

Please contact Mailto Link.


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What happens to open domain invoices if a domain is cancelled?

Open invoices must be paid in any case. Otherwise, will enforce the claim by legal action. If the domain was cancelled in time but has sent an invoice anyhow, the relevant invoice will be cancelled.