Service & Support
Modification
Domain modification
A) Domain modification by registrar/ISP
If your domain is administrated by a nic.at registrar, please contact him in order to have your domain data changed. Generally, many ISPs offer the service of making ISP transfers or data modifications on behalf of their customers.
B) Make a domain modification yourself
If you wish to change your domain data yourself, please use our web form.
- Process of a data modification
IMPORTANT! Confirmation from the domain holder
Domain modifications must always be acknowledged by the domain holder personally. An ISP is not considered as an authorised representative! (Except nic.at registrars) Only in case of a domain transfer to a nic.at registrar, it is also possible to authorise the transaction online via code. nic.at automatically forwards this code to the domain holder’s e-mail or fax address (according to Whois-entry). If both are unavailable, the code will be sent by mail. If the code is not available for any reason, please confirm your approval by using our fax document. The requested modification will be cancelled automatically, unless the proper confirmation is sent within four weeks.
Modification of a NICAT-handle
You can modify the data of a domain’s contact person (admin-c, tech-z, zone-c) at any time by sending a proper online application.
Please note that NICAT-handles which are also used for a domain holder can NOT be modified. Please make a domain modification in this case.
If your domain is directly administrated by a nic.at registrar, please contact him in order to have your NICAT-handle changed.
Bulk modifications
You can request a bulk modification for at least 25 domains. This means that you don’t have to fill in many separate applications.
Duration of a data modification
As soon as all necessary elements have been submitted successfully, the data modification will be completed within one to three workdays. Modifications requested by nic.at registrars take effect immediately, as no additional confirmation is required. Our notification system informs you about the status of the requested modification and about possible erroneous applications or missing documents.
Related Links
Related FAQ
How do I make a data modification?
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The relevant data must be sent to nic.at electronically - via online application (usually by the ISP). In addition, most data modifications require a written confirmation from the domain holder. As soon as both are available, the modification will be processed. If your ISP is also a nic.at registrar, there is usually no need to send a written confirmation.
If you just wish to modify the infoice recipient, a fax confirmation is sufficient. You can download the proper document here. If you want to modify a NICAT-handle, please complete the corresponding online form. Please note that this modification of a handle is only possible if the handle is neither administrated by a registrar nor used as a handle of a domain holder. How does nic.at process data modifications?
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Electronic applications for a data change undergo a technical check first, which ensures that all the information required has been specified and is both legible and plausible. Afterwards, a visual check is performed by our team in to check whether the modification is in compliance with the domain holder's will and whether the written confirmation corresponds with the electronic data. If everything is correct, the modification will be performed. In case of errors the applicant will be informed by e-mail.
What is a change of the holder and how can it be performed?
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A change of the domain holder is the transfer of a domain to another natural or legal person. In case of an organisation, modifications of the legal form or company name are also regarded as a change of the holder. Both the old and the new domain holder must confirm this transfer in writing. The required document can be found here. In addition, the data must be submitted to nic.at via online application (usually by the ISP).