Service & Support
Whois-Policy
It is internationally usual for registries to make domain data (so-called Whois-data) available to the public. One reason is to get information about the person who is responsible for the content and offerings of a website, as not all websites contain the imprint prescribed by the law. On the other hand, it is possible to contact the domain holder directly in case of a legal infringement (e.g. regarding content, spam, domain grabbing etc.).
Publication regulated in the nic.at General Terms and Conditions
With the registration of a domain the holder expressly accepts the publication of his data (see point 1.5. of the General Terms and Conditions). This also applies if the domain was registered by a different person on behalf of the customer.
Appointment of a trustee in order to prevent publication
The display of the phone or fax number as well as the e-mail address can be hidden in the public database – this requires a modification of the person data. If the entire data should be hidden, the domain holder needs to appoint a trustee (e.g. notary, lawyer, ISP) by transferring the domain to him. We recommend to define the trustee’s rights regarding the domain by concluding a (written) contract, as the trustee is specified as the official domain holder who is fully authorised to dispose of the domain.
Whois-queries are subject to copyright
The nic.at Whois-database is a copyrighted database. Single domain queries are have been made available to the internet community and are free of charge until further notice. nic.at has the sole right to duplicate, disperse, submit or publish the database or parts of it.
Related Links
Weiterführende FAQ
Where can I find the current Whois-data?
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You can view your domain data by using the domain query on the nic.at homepage. This is the most up-to-date and reliable source for .at-domains. Due to data protection, no information about the invoice recipient and the domain's key date are available.
How do I make a data modification?
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The relevant data must be sent to nic.at electronically - via online application (usually by the ISP). In addition, most data modifications require a written confirmation from the domain holder. As soon as both are available, the modification will be processed. If your ISP is also a nic.at registrar, there is usually no need to send a written confirmation.
If you just wish to modify the infoice recipient, a fax confirmation is sufficient. You can download the proper document here. If you want to modify a NICAT-handle, please complete the corresponding online form. Please note that this modification of a handle is only possible if the handle is neither administrated by a registrar nor used as a handle of a domain holder. What is a change of the holder and how can it be performed?
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A change of the domain holder is the transfer of a domain to another natural or legal person. In case of an organisation, modifications of the legal form or company name are also regarded as a change of the holder. Both the old and the new domain holder must confirm this transfer in writing. The required document can be found here. In addition, the data must be submitted to nic.at via online application (usually by the ISP).